Privacy information
Interim notice. This page describes how the website works today. A complete privacy policy — covering legal basis, retention periods, service providers and international transfers — is still pending and should be published as soon as possible.
This site includes no analytics, no tracking cookies and no third-party resources.
Who is responsible for enquiries
App Design Consulting S.L. (Spanish tax identification number B19837509) is the company intended to act as data controller for enquiries addressed to Aixo Lab Hong Kong, and can be contacted at [email protected].
The contact form
If you use the enquiry form on the Contact page, the following details are collected: your name and work email, your project type, budget range, preferred start and project description, and — if you choose to give them — your company, phone number and how you heard about us. You must also confirm that you have read this notice.
- Purpose: to read your enquiry and reply to you.
- How it is handled: the form sends your details as an email to [email protected]. The website does not keep them in a database or log them. Like any email, the message passes through the mail systems of the hosting provider and of the receiving mailbox.
- Please do not include passwords, confidential documents or sensitive personal data. An initial conversation does not need them.
Protection against spam
The form uses a hidden field, a minimum-completion-time check and a small limit on how often one connection can send messages. For the limit, the server keeps a one-way hash of the connection's IP address — not the address itself — in temporary storage for up to 24 hours.
The planning tools
The cost estimator, technology stack selector and project brief builder run in your browser. Your answers are not sent to us. If you choose “send with your enquiry” or “use in the enquiry form”, the text is held in your browser's session storage for the current tab only, so that it can be placed in the form; it is cleared when you send the form or close the tab. Nothing leaves your browser until you submit the form yourself.
Writing to us by email
When you write to [email protected] directly, that message is a real email. It is delivered to and read by App Design Consulting S.L.
Your choices
You can write to [email protected] to ask what we hold about you, or to ask us to correct or delete it.
Still to be confirmed
- The legal basis and the retention period for enquiries.
- The service providers that process enquiry emails, and where.
- Any international transfers involved.
- The complete privacy policy that will replace this page.